The key to the quality of our service is our dedicated Customer Support Team.

All members of the team are experienced developers who receive the high-level of ongoing training that is standard throughout Tessella. Furthermore, they are backed up by our peer-to-peer technical support network that thrives within Tessella.

Before taking on the support of a bespoke software application, there will be a familiarization phase. Wherever possible, this will commence with a training course prepared and given by the original development team.

The support team will then develop their knowledge of the system both through regular continuity training and by carrying out system enhancements as required.