Supporting Customized Software Systems

Many organizations are finding that by outsourcing the support of their business-critical IT systems and applications, they can benefit from an improved level of service, better response times and greater value for money. It also allows them to re-deploy their resources onto new projects.

Tessella has built a strong track record of offering a range of software support options for maintenance of bespoke (custom built) software applications, whether originally developed by Tessella, by our clients or by third parties.

Our services range from our premier full out-of-hours telephone service with guaranteed resolution times, down to a budget ‘reasonable endeavours’ service with non-binding response targets.

Tessella has built a strong track record of providing reliable and responsive support for business-critical applications for a number of high-profile clients. Our strength comes from the high-calibre staff that we use for support work, the flexibility of our support offerings and the quality of our systems and processes.

If you wish to find out more about our application support offerings, please visit the support & maintenance section of the website.